opjok's Privacy Policy
Your personal information is completely safe with us — this policy clearly describes how opjok collects, stores, and protects your data.
1. Introduction
This Privacy Policy ("Policy") applies to the opjok platform ("we", "our"). By using the opjok.bar website, you ("user", "you") are considered to have accepted the terms of this Policy. We place the highest priority on the privacy of users in Bangladesh.
opjok operates as a safe and reliable online entertainment platform. We use SSL encryption and modern cybersecurity technology to keep all your data protected. This Policy will tell you what information is collected, why it is collected, and how it is used.
This Policy may be updated from time to time. The latest version will always be available on this page. If we make any significant changes, we will notify users in advance.
2. Types of Information Collected
Personal Identity Information
Your name, date of birth, mobile number, and email address are collected during account registration. A photo of your identity document may be required for age verification.
Financial Information
Transaction information related to bKash, Nagad, Rocket, or bank transfers is recorded for deposits and withdrawals. Full account numbers are never stored.
Technical Information
IP address, browser type, device information, and logs of how long and how the site was browsed are collected automatically.
Gaming Activity Information
Which games you played, bet amounts, win/loss history, and session duration are recorded. This is used to ensure responsible gaming.
Cookie and Tracking Information
Session cookies and analytics tools are used to improve the site's functionality. You can manage cookies from your browser settings.
Communication Information
If you contact support via live chat or email, a record of that conversation is stored. This is used to improve service quality going forward.
3. Purpose of Using Information
opjok uses your information only for the following legitimate purposes. Your information is never sold to any third party for commercial purposes.
3.1 Account Management and Security
Personal information is used to verify your identity, protect your account, and prevent unauthorized access. This protects the opjok platform from fraud and deceptive activities.
3.2 Transaction Processing
Financial information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers. All transactions are processed through encrypted channels.
3.3 Providing Customer Support
Our 24/7 live chat and email support team uses stored communication information to resolve your issues. This maintains continuity of service.
3.4 Ensuring Responsible Gaming
Gaming activity data is analyzed to identify unusual behavior and, where necessary, provide assistance to the user. This is part of opjok's commitment to being a safe and responsible platform.
3.5 Platform Improvement
Aggregated data is used to improve the user experience, add new games and features, and evaluate the site's performance.
4. Sharing Information with Third Parties
opjok never sells or transfers your personal information to third parties for commercial purposes. However, information may be shared with specific partners in the following limited circumstances:
- Payment Processors: Necessary information is shared with the relevant financial institutions to complete transactions related to bKash, Nagad, Rocket, and bank transfers.
- Technology Service Providers: Technology partners involved in managing the site's infrastructure and security. They operate under strict confidentiality agreements.
- Game Providers: Providers such as Pragmatic Play, PG Soft, JILI, and Spribe receive limited technical data for game operation.
- Legal Obligations: Information may be provided in response to a valid court order or a lawful request from a government authority.
- Fraud Prevention: Cooperation with relevant agencies may occur to investigate fraudulent activities.
Your information is not shared under any circumstances other than those listed above.
5. Methods of Data Protection
SSL Encryption
All data transmission between your browser and our servers is protected by 256-bit SSL encryption. No third party is able to read this information.
Firewall and Access Control
Our servers are protected by industry-standard firewalls and strict access controls. Only authorized personnel can access specific data.
Password Hashing
Your password is never stored directly. It is kept in the database in encrypted form using a modern hashing algorithm.
Regular Security Audits
Our technology team regularly conducts security audits and vulnerability assessments. Any potential risks are identified and resolved in advance.
6. Data Retention Period
opjok retains your information only for as long as necessary to fulfill the relevant purpose or to comply with legal obligations.
- Account Information: Retained for as long as the account is active and, after account closure, in accordance with applicable legal retention periods.
- Transaction Records: Financial transaction information is retained for long-term security and legal requirements.
- Cookie Information: Session cookies are deleted when the browser is closed; persistent cookies can be deleted at any time from your browser settings.
- Support Communications: Customer service conversations are retained for a limited period and used to improve service quality.
Once the purpose has been fulfilled, information is securely deleted or anonymized.
7. User Rights
opjok believes every user has the right to control their own information. You may exercise the following rights:
7.1 Right to Access Information
You may request to know what information we hold about you. We will inform you within a reasonable time.
7.2 Right to Correct Information
If there is any incorrect information in your account, you may request a correction. The support team will assist you through this process.
7.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
7.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted. We will give such requests due consideration.
7.5 Right to Lodge a Complaint
If you have any privacy-related concerns or complaints, please email [email protected] directly. Our team will respond promptly.
8. Cookie Policy
opjok uses cookies for the smooth operation of the website. Cookies are small text files stored in your browser that help the site recognize you when you visit again.
8.1 Essential Cookies
Essential for the core functionality of the site. Used to maintain login sessions and ensure security. These cannot be disabled.
8.2 Analytics Cookies
Analytics cookies are used to understand how users navigate the site. This information is collected in aggregate form and is not used to identify individuals.
8.3 Cookie Management
You can delete or disable cookies at any time from your browser settings. However, disabling certain essential cookies may cause specific features of the site to stop working.
9. Protection of Minors
opjok is intended only for individuals aged 21 or older. We do not intentionally collect any information from minors. If we learn that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.
The age verification process is strictly followed during registration. If a parent or guardian believes their child has registered on our platform, please contact [email protected] immediately.
10. Changes to the Policy
opjok reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will notify users in advance through the platform or by email.
Continued use of the site after any changes will be considered acceptance of the new policy. It is therefore advisable to review this page regularly. The latest version of the policy will always be available at https://opjok.bar/privacy-policy.
11. Contact Us
If you have any questions, concerns, or requests to delete information regarding this Policy, please contact our 24/7 support team.
Live Chat — available from any page on the site, in Bengali and English